Frequently Asked Questions
Can you send me a printed catalog?
Not at this time. Most of the items that we offer for sale are on our website.
However, we also stock items that are too difficult to ship that are not on our
website. To find out if we have an item that you are looking for,
Contact Us via email, or call
us toll free at 1-866-752-7826.
Are there other ways to order besides from you web store?
You can order by E-mail, or by Phone. To order by E-mail,
Click Here, and fill out the information.
List the items that you want in the message field. We will call you to verify that we got your
order. We will tell yuu what the dollar amount of your order is (including
shipping charges, if any) and we will get your payment information. To order by Phone,
just call us toll free at 1-866-752-7826 to place the order. Please Note:
We can only accept credit card payments from credit cards issued by U.S. Banks
What methods of payment do you accept?
Orders submitted through our Web Store are paid for by using Pay Pal. For the
quickest service, phone and E-mail orders should be paid for by using a major credit:
Master Card, Visa, American Express, or Discover. The card must be issued by a bank
in the US. You can pay with a bank, personal, or business check, but we will not
ship your order until the payment clears.
Once I order, how soon will my order ship?
Most orders ship in 1 to 2 business days. If it will take longer to ship your
order, or if a product is out of stock, we will notify you.
How are orders shipped, and can I track my order?
Most orders are shipped by UPS Ground or USPS Priority Mail. If your order is shipped
via UPS, we will let you know what your UPS tracking number is, so you can track
your order.
Do you ship internationally?
We do not ship internationally..
Where can I ask questions about art and art supplies?
Contact Us via email, or go to
OUR BLOG and
click on one of the "Comments" lines to type in your message.
Who are Your Parnters?
Our partners are various, high quality retailers, that offer products and services
that we do not offer. If you order from them by clicking on their icon on our site, we
receive a commission. However, you pay the same price that you woould pay even if you
accessed their site directly.
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