Freight Policy - Continental US Only
Most items ship in 1 to 2 business days. If a shipment is going to take
longer than that, we will let you know. If you have any questions about shipping, E-mail Us, or call us toll free at 1-866-752-7826.
We use Common Carriers such as DHL, United Parcel Service (UPS), FedEX, or United
States Postal Service, to ship out merchandise. Our Ground Service shipping charges,
for most items,** are as follows:
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Freight Charges
The following charges are for UPS Ground, FedEx Ground,
or United States Postal Service, depending which one we
choose to use.
United States - East
Connecticut, Delaware, Washington D.C., Maine, Maryland,
Massachusettes, New Hampshire, New Jersey, New York, Pennsylvania,
Rhode Island, Vermont:
Order up to $50 - Shipping Charge $7.00
Order $50.01 to $85 - Shipping Charge $10.5
Order Over $85 - Free Freight
United States - Southeast
Alabama, Arkansas, Florida, Georgia, Kentucky,
Louisiana, Mississippi, Missouri, North Carolina,
South Carolina, Tennessee, Virginia, West Virginia:
Order up to $50 - Shipping Charge $9.00
Order $50.01 to $85 - Shipping Charge $12.50
Order Over $85 - Free Freight
United States - Midwest
Illinois, Indiana, Iowa, Kansas, Michigan,
Minnesota, Nebraska, Ohio, Wisconsin:
Order up to $50 - Shipping Charge $9.00
Order $50.01 to $85 - Shipping Charge $12.50
Order Over $85 - Free Freight
United States - Southwest
Arizona, Nevada, New Mexico, Oklahoma, Texas:
Order up to $50 - Shipping Charge $9.50
Order $50.01 to $85 - Shipping Charge $13.25
Order Over $85 - Free Freight
United States - West
California, Colorado, Idaho, Montana, North Dakota,
Oregon, South Dakota, Utah, Washington, Wyoming
Order up to $50 - Shipping Charge $10.80
Order $50.01 to $85 - Shipping Charge $14.50
Order Over $85 - Free Freight
United States - Alaska
Order up to $100 - Shipping Charge $60.00
Order $100.01 to $500 - Shipping Charge $90.00
Order $500.01 to $5000 - Shipping Charge $120.00
Order over $5000 - Free Freight
United States - Hawaii
Order up to $100 - Shipping Charge $75.00
Order $100.01 to $500 - Shipping Charge $90.00
Order $500.01 to $5000 - Shipping Charge $120.00
Order over $5000 - Free Freight
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RETURN POLICY
To return an item for refund:
1)You must have a copy of your receipt or online order.
2)You must return the item within 15 days of purchase. If the
item was shipped to you, you must ship it back to us within
15 days of receipt of the item.
3) The item must be in its original packaging, and must be
in sellable condition. If the item is not in sellable
condition, you will not receive a refund.
For orders that were shipped to you, you are
responsible for freight charges for returning the item.
We will not accept an item for return if it is sent to us
freight due.
We do not refund any shipping charges that you paid on
the original order. We deduct the PayPal fee (usually
between 3% and 3.6%), and any freight charges that we
inccurred, from the refund amount. If the item was shipped to you
directly from our manufacturer, there may be a 25% (calculated
by using the sale price of the item) re-stocking charge.
Return Items to:
PJ Art Co.
1950 Middle Country Rd
Centereach, NY 11720
DAMAGED ITEMS
If you receive a damaged item, you can
E-mail
Us, or call us toll free at 1-866-752-7826, within 24 hours of
receipt. We will replace the item at no charge to you. If you want a refund
and not a replacement, the return item rules stated above, will apply.
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